Ambar

In Ámbar Telecomunicaciones we are aware of the importance of voice communications in the development of your business.

A voice system can achieve improvements in productivity and the relationship with your customers, while helping to reduce telephone expenses.

Therefore, in Ámbar Telecomunicaciones we’re working to help you choose the most appropriate technological equipment, offering a comprehensive service:

• Consulting and requirements analysis.
• Voice system installation: Voice system and terminal configuration; wiring.
• Application integration.
• Deployment projects.
• Training on system management for users, system administrators and voice operators.
• System maintenance.
• We work with major equipment manufacturers to offer the best and most adequate technology.
• From 2 to 48,000 ports.
• Traditional technologies (POTS, ISDN, DS).
• IP telephony (H323, SIP, etc).
• Desktop phone terminals.
• Wireless DECT, WiFi, GSH / WiFi.
• Web-based software phones (softphone), applications, video integration in the softphone, etc..

We have extensive experience in implementing different types of voice services, which gives us a great ability for adapting to our customers’ needs.

• Multi-site corporate phone systems.
• Voice over IP (LAN, MAN, WAN, WiFi)
• DECT systems.
• Automated attendants.
• Contact center (voice, video, fax, instant messaging, email, SMS, etc.)..
• Reporting.
• CTI integration.
• Proactive systems and predictive dialing.
• Speech recognition. Text to speech.
• Unified Messaging.
• Conference call systems.
• Conversation recording.
• Integration of video-conference call.
• Traditional telephony.